['Privacy Policy for Our Online Platform\n\nAt Sterling Cleaners UK Ltd, we value your privacy and are committed to protecting your personal data when you use our online platform and our cleaning services. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\n1. Information We Collect \nWe collect personal information that you provide directly when using our online platform or engaging our services. This may include: \n• Name, address, and contact details \n• Service preferences and booking details \n• Payment information (processed securely by third-party providers) \n• Communication and feedback you provide to us \nAdditionally, we may collect technical data such as IP addresses and browser information to improve your experience on our site.\n\n2. How We Use Your Information \nYour personal data is processed for the following purposes: \n• To provide and manage the cleaning services you request \n• To communicate with you about bookings, updates, and customer service \n• To process payments securely \n• To improve and personalize our services and online platform \n• To comply with legal obligations and resolve disputes\n\n3. Data Sharing and Disclosure \nWe do not sell your personal data to third parties. We may share your information only with trusted partners as necessary to deliver our services, such as: \n• Payment processing companies \n• Cleaning staff and subcontractors involved in service delivery \n• Legal and regulatory authorities when legally required\n\n4. Data Retention \nWe retain your personal data only as long as necessary to fulfil the purposes outlined above and to comply with legal requirements. When data is no longer needed, it is securely deleted or anonymized.\n\n5. Your Rights \nUnder GDPR and relevant privacy laws, you have the right to: \n• Access your personal data \n• Request correction or deletion of inaccurate or unnecessary data \n• Object to or restrict certain processing activities \n• Request portability of your data \n• Withdraw consent where processing is based on your consent \nTo exercise these rights, please contact us at the physical address provided below.\n\n6. Data Security \nWe implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.\n\n7. Cookies and Tracking Technologies \nOur site may use cookies and similar technologies to enhance user experience and gather usage information. You may manage your cookie preferences through your browser settings.\n\n8. International Transfers \nIf your data is transferred outside the United Kingdom or European Economic Area, we ensure adequate safeguards are in place to protect your personal information in accordance with GDPR.\n\n9. Children’s Privacy \nOur online platform and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under this age.\n\n10. Updates to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our online platform.\n\nContact Information: \nSterling Cleaners UK Ltd \n48 Millbank Crescent, Suite 3B \nManchester, Greater Manchester \nM15 6FN \nUnited Kingdom\n\nIf you have any questions or concerns about your personal data or this Privacy Policy, please contact us at the address above.\n\nThank you for trusting Sterling Cleaners UK Ltd with your cleaning needs and for respecting your privacy.', 0.0011808, 'gpt-4.1-mini']