Terms and Conditions

Introduction

Welcome to Sterling Cleaners UK Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

Company Information

Services Provided

Sterling Cleaners UK Ltd offers a range of house cleaning and domestic services including, but not limited to:

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• Residential cleaning
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• Deep cleaning
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• Carpet and upholstery care
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• End-of-tenancy cleaning
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• Oven and appliance cleaning
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• Eco-friendly cleaning options
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User Responsibilities

When you engage with our services or use our website, you agree to:

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• Provide accurate and complete information as requested.
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• Use our services for lawful and authorized purposes only.
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• Respect our staff and property during all service engagements.
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• Notify us promptly of any issues or changes related to the services.
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Booking and Payment

Service bookings must be confirmed through our official communication channels. Payment terms will be communicated at the time of booking and must be adhered to as follows:

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• Prices are as quoted and may vary depending on the scope of work.
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• Full payment is required prior to or upon completion of services unless otherwise agreed.
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• We accept payments via approved methods communicated at booking.
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Cancellation and Rescheduling

Should you need to cancel or reschedule a service appointment, please inform us as early as possible. Cancellation policies include:

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• Cancellations made with less than 24 hours\' notice may incur a cancellation fee.
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• Rescheduling requests are subject to availability and should be requested with adequate notice.
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Liability

Sterling Cleaners UK Ltd is committed to delivering professional services. However, we shall not be held liable for:

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• Any damage caused by pre-existing conditions not disclosed at booking.
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• Loss or damage to fragile, valuable, or antique items unless explicitly insured and declared prior to service.
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• Any indirect, incidental, or consequential damages arising from use of our services or website.
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Privacy and Data Protection

We respect your privacy and handle all personal information in accordance with applicable data protection laws. Personal details collected are used solely for the purpose of providing and improving our services.

Intellectual Property

All content, design, logos, images, and materials on this website remain the intellectual property of Sterling Cleaners UK Ltd and are protected by copyright laws. Unauthorized use or reproduction is prohibited.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Manchester.

Changes to Terms

Sterling Cleaners UK Ltd reserves the right to revise or update these terms and conditions at any time without prior notice. Continued use of our website or services signifies your acceptance of any changes.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at our registered address:

Phone: +44 161 234 5678